According to Thomas Freidman, the world is flattening and globalization is rampant. In order to be successful in this environment, executives must be well versed in communicating and operating within a variety of cultural contexts. Many global executives do their due diligence before embarking on an international assignment. They attend cross-cultural trainings with one objective in mind: obtain a list of "Do's" and "Don'ts" to be as effective as possible in overcoming future challenges abroad. This list, however, would probably be more useful as a cocktail napkin on their international flight. Just because one knows the "right" actions does not mean that a person will apply them at the right time or in the right context. So, how can one garner this additional layer of information -- the essential cultural, emotional, and social intelligences that act as guides for executives navigating unfamiliar business landscapes? In this article we will deconstruct the successful global leader and investigate what it takes to be effective and efficient in today's "flattening" world.
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