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Tuesday, October 18, 2011

Ok, Now this was NEW to me…

It always intrigues me see technology that I potentially could not have imagined coming to life. Well….less to say that there are many things that I couldn’t have imagined… Coming back….Well I try to keep myself posted on what happening in the technology space but then - every now an d then stumble upon things that alludes me to think – Did I could have thought about that.

Sharing one such interesting innovation that I came across recently – 3D printing. Wikipedia explains it – as a form of additive manufacturing technology where a three dimensional object is created by laying down successive layers of material.  3D printers offer product developers the ability to print parts and assemblies made of several materials with different mechanical and physical properties in a single build process. Advanced 3D printing technologies yield models that can serve as product prototypes.

Since 2003 there has been large growth in the sale of 3D printers. Additionally, the cost of 3D printers has declined. The technology also finds use in the jewelry, footwear, industrial design, architecture, engineering and construction (AEC), automotive, aerospace, dental and medical industries, education, GIS, civil engineers, etc.

Standard applications include design visualization, prototyping/CAD, metal casting, architecture, education, geospatial, healthcare and entertainment/retail. Other applications would include reconstructing fossils in paleontology, replicating ancient and priceless artifacts in archaeology, reconstructing bones and body parts in forensic pathology and reconstructing heavily damaged evidence acquired from crime scene investigations.

So much to the text, watch the video now J

3D Printing in Action

Have a Good Day!

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Thursday, October 13, 2011

Crap Detection

Today while scanning few tweets came across a word – “Crap Detection”. A word I discovered courtesy - Howard Rheingold. "Crap detection," as Hemingway called it half a century ago, is more important than ever before, now that the automation of crapcasting has generated its own word: "spamming."

Doug Toft provides an operational definition of crap through which he suggest that we utter crap when we string together:

  • Words that—upon close examination—have no meaning
  • Assertions that—upon close examination—violate logic
  • Arguments that—upon close examination—have little or no supporting evidence
  • Sentences that—upon close examination—are unnecessarily ugly
Neil Postman’s classic essay Bullshit and the Art of Crap-Detection contains a handy taxonomy of forms of bullshit, and some useful “laws” such as: Almost nothing is about what you think it is about–including you.{” Kindly excuse me the use of word Bull%#*^}. In his work he argues that how people or information disseminators puts Pomposity, Fanaticism, Inanity and Superstition to best of use to attract crowd towards them. He further opines that each person’s crap-detector is embedded in their value system; if you want to teach the art of crap-detecting, you must help them become aware of their values.
 
With the emergence of information availability through the means of online space and more so due to Social Media, Crap Detection seems to be gaining on the relevancy meters of individuals than ever before. We as information seekers needs to determine what’s quality/healthy information vs the Crap.
 
Howard Rheingold in his article opines "Unless a great many people learn the basics of online crap detection and begin applying their critical faculties en masse and very soon, I fear for the future of the Internet as a useful source of credible news, medical advice, financial information, educational resources, scholarly and scientific research". He further emphasize the need to know about information online is how to detect crap, a technical term I use for information tainted by ignorance, inept communication, or deliberate deception."
 
In the below video Howard explains the importance and process of crap detection.
 
Crap Detection by Howard Rheingold

The important of crap detections in today's world is becoming more imperative than ever due to the overwhelming quantity of data or information available, which lead us to lack or misconceive or mis-representative knowledge. Equally, this is more important concerning Child Safety through adequate teaching young ones to distinguish between healthy or unhealthy information.   

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Tuesday, October 4, 2011

The Last Mile– Recognizing, Understanding, and Closing the Gap in Customer Interactions

Customer Satisfaction Is Overrated

Eighty percent of customers who switch suppliers report that they were "satisfied" with their previous supplier. Obviously, satisfied customers are not the same as loyal advocates. How can you ensure that customers will stick with you and better yet recommend you to others?

Ensure "The Last Mile"

No matter how much you've invested in technology, it's what happens during the actual customer interaction that's most important. How can you ensure that your technology investment is not being squandered by well-meaning employees who simply are not able to "go the last mile" and ensure a loyal (and not merely a satisfied) customer?

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